ABS Communications is a Nationwide Communications service. We are equipped to handle calls after office hours, during lunch breaks, at peak times, weekends, holidays, overflow, 24 hours a day, 7 days a week.  We personalize each call and become a seamless extension of your office. We answer each inbound call by the “second ring” with a “live voice”.  We have no answering machine attending your customers calls.

ABS Communications Service is built upon innovative Automatic Call Distribution (ACD) technology that offers a suite of call routing capabilities designed to help our Communication Specialists handle calls more effectively and boost your company’s overall level of productivity.

We help free your resources and reduce operating expenses so you can focus on running your business.  We provide the flexibility and freedom to bundle various communication services, telecommunication devices, equipment and customer care objectives to meet your specific communication goals.

Customized to fit your business

Our state-of-the-art technology allows us to customize an extensive amount of information about your business.  Our system provides “screen pops” of information to enable our Communication Specialists to provide callers with the same customer care they receive when talking with your staff.  Our system routes calls to the appropriate Communication Specialist, which reduces wait time and labor cost.  We have the capability to alpha dispatch, e-mail, fax on queue, conference, page, transfer calls and handle all inbound and outbound calls.

All data is secure

Our backup system keeps your security in mind.  In the event of a castastrophic situation, our system is capable of maintaining your call flow and saving critical information.

Click here for 10 Reasons why you should call ABS TODAY!