LIVE OPERATOR ANSWERING
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With ABS Communications you get highly skilled Communication Specialists who are trained to handle your inbound calls 24 hours a day 7 days a week. We have 15 chairs, and each Communication Specialist handles 65 calls per hour, so we have the capacity to handle 23,400 calls per day.  Our systems are always up with 100% redundancy. We take a true interest in the satisfaction and success of each call.

Our Communication Specialists undergo a rigorous training program where they learn the importance and skills of providing professional customer service. We also provide education classes in communications on a weekly basis and give ongoing quality control evaluations. We are the “frontline communication” to your customer, therefore we always represent you with professionalism, courtesy and integrity.

Utilizing the most advanced computer-based applications in the industry, our Communication Specialists will represent your organization as if they worked in your office. We answer every call promptly, using your company name and we use your instructions on handling each call. Let us help during a staff shortage.  Avoid losing customers who call after business hours.

 

Call ABS Communications at
800.311.6441 or email us at ABS2com@cs.com