ORDER TAKING INFORMATION
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The power to turn callers into satisfied customers
	...and to provide quick, accurate information to them. And to you.

To make sure we are getting all information you request on your orders, we handle the following information:

• Shipping and Handling times
• Shipping methods and costs
• Forms of payment and credit cards accepted
• Your website address - in order to familiarize our operators and your customers with your products
• Any pamphlets or brochures you have available
• List of information we need to obtain on every incoming order

You may receive your orders:

• Daily, weekly or on demand - as they come in
• By e-mail
• By FAX
• By US Mail
• Or you may call in to get the information on each order
• From customers nationwide (Toll-free numbers available)

Our operators go through an extensive training program to ensure efficiency in obtaining correct names, phone numbers, order information and credit card numbers.  Each operator is screened for security clearance during the hiring process. In our facilities we, secure the confidentiality of our client's information as well as the private information provided by your customers.